FAQs Our aim is to help you as quickly and efficiently as possible, if your query is not answered below, then please contact the airport on the number listed at the bottom of the page. We have broken our most commonly asked questions up into the seven following areas:
Security We get a lot of questions about the security process, so we've created a dedicated area of our website to answer your queries...
Go to - Security FAQs
Car Parking Can I book car parking in advance? Can I pre-book parking for the same day? What payment methods are accepted for pre booking? Do I need to purchase parking for a motorbike? My payment card has expired - how do I get a refund? Where can I drop off and pick passengers up? What happens after I have made my booking? I have booked car parking but haven't received my confirmation? Can I arrive at the car park before my booked date/time? Can I exit the car park before my booked date/time? What if I arrive earlier than my pre-booked time? How do I pay if I have overstayed my booking? What do I do upon arrival? What do I do on my return? I’m a Blue Badge holder – where can I park? Are there facilities to charge my electric vehicle? Do I need to hand my keys? Is there a maximum car size, or any height restrictions? What if my flight is delayed and I go over my pre-booked parking period? How do I extend a booking that is already active? I need to change or cancel my booking, what do I need to do? My vehicle details have changed what do I do? How do you calculate parking prices on your website? Why should I book my car parking with Edinburgh Airport?
General travel enquiries Where can I get advice about the safety of travel to foreign countries? How long do I need to check in before my flight is due to depart? I want to take my pet overseas. How do I find out about pet passports/animal quarantine? What foods can I bring into the UK? What are the visa requirements for entry into the UK? What facilities are available at the airport for passengers with additional needs or who require special assistance? Airport information Who do I contact if I have lost something at the airport? What facilities are there at the airport? Where can I find floor plans and maps of the airport? Where can I make a comment about my airport experience/the Edinburgh Airport website? Baggage What is my luggage allowance? What items should I pack and where and what items are prohibited from hand and hold baggage? As a diabetic, I'm worried that syringes/injection pens may not be allowed in hand luggage. Can I carry sharp-edged religious/cultural regalia/accessories (e.g. Kirpans, Sgian Dhub or Dirks) on my person or in my hand baggage? Are the x-ray machines film-safe? Is there somewhere to store my bags and other items at the airport? My suitcase was mislaid/delayed and was not delivered to my final destination. Who do I contact? Flight information Where can I find live flight arrivals and departures? What time does my flight arrive at its destination? Where can I fly from Edinburgh Airport? What is the current airport tax imposed on passengers? Transport How do I get to the airport? What car parks are offered at Edinburgh Airport, how much are they and where are they located? How do I pre-book car parking? I have limited mobility/use a wheelchair. What options are available to me to get to the airport? Shopping What shops and restaurants are available at the airport and what are their opening times? How much can I buy and what are my savings and allowances? Can I buy before I fly and collect on my return to the UK?
