Help and support Whether you want to find out the best place to park, or have a more complex enquiry, worry not. We have a number of support channels on hand that can help.
Car parking FAQs Can I book car parking in advance? Can I pre-book parking for the same day? Can I book by phone? What payment methods are accepted for pre booking? Do I need to purchase parking for a motorbike? My payment card has expired - how do I get a refund? Where can I drop off and pick passengers up? What happens after I have made my booking? I have booked car parking but haven't received my confirmation? Can I arrive at the car park before my booked date/time? Can I exit the car park before my booked date/time? What if I arrive earlier than my pre-booked time? How do I pay if I have overstayed my booking? What do I do upon arrival? What do I do on my return? I’m a Blue Badge holder – where can I park? Are there facilities to charge my electric vehicle? Will my vehicle be safe? Do I need to hand my keys? Is there a maximum car size, or any height restrictions? What if my flight is delayed and I go over my pre-booked parking period? How do I extend a booking that is already active? I need to change or cancel my booking, what do I need to do? My vehicle details have changed what do I do? How do you calculate parking prices on your website? Why should I book my car parking with Edinburgh Airport? How can I contact you? Can I pay with cash? Have an existing booking? You can manage an existing booking by logging in to your account here (Opens in a new tab)
Feedback We always welcome constructive feedback to help us improve where we can so please get in touch and let us know your thoughts. Leave feedback here (Opens in a new tab) *
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