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Welcome to Edinburgh Airport

We understand that traveling with additional needs or hidden disabilities can be a challenging experience and we are here to help.

We are committed to delivering the best possible experience and have been working in partnership with local organisations and industry experts to tailor our services for passengers with additional needs.

To help you prepare, you can download a social story for your airport journey.

Download now

1-1 Assistance

If you require 1-1 assistance on the day of travel, you can pre-book this through your airline and we recommend you do this at least 48 hours prior to departure. The service will be provided by the Special Assistance team who will ensure your airport experience is as stress-free as possible.

Lanyards and Pins

Additional Needs Lanyard

Our hidden disability lanyards and pins are available on-site. By wearing one, it lets our team know that you may require some extra assistance when travelling through the airport.

You can collect a lanyard or pin on your date of travel from our Special Assistance reception or the Security hall. Just ask a member of our team and they will be able to help.