We along with our partners are committed to providing all passengers with excellent customer service and a seamless journey. Please see the information below highlighting who the special assistance service is available for, detail on the service provided, and the quality standards we expect to achieve.
If you have any feedback on the service, get in touch with our Customer Support Team.
Please see our access guide or download our easy read guides below for further information:
The CAA is currently conducting a survey on the quality of assistance provided at airports. You can find out more and take the survey here.
