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Have a question?

You can find the answers to our most frequently asked questions here, or you can speak to our friendly chatbot by opening the bubble on the lower right-hand side of our webpages.

Contact us

We work with many different partners and where departments are marked (EAL) this means Edinburgh Airport Limited is responsible for the department. Otherwise, responsibility lies with the third party so it's always best to check with them directly if you have any issues.


Contact details

Advertising (EAL)

Email us at [email protected]


Check with your airline

Careers (EAL)

See our jobs page

Car parking (EAL)

Send an us an email , leave a voicemail on +44 (0)131 357 6337 or visit our parking page

Check-in and boarding

Check with your airline

Community relations (EAL)

Visit our community page


Visit the HM Revenue & Customs website

Drone permission

Visit our safe use of drones page

Flight information

Track your flight


Visit the UK Visas and Immigration website.

Lost property

Visit our lost property page for more information.

Noise (EAL)

Visit our noise lab or call us on our noise enquiry line: 0800 731 3397

Commercial Real Estate (EAL)

Email us at [email protected]

Police Scotland

Call 101

Public Transport

Visit our transport links page

Security - passenger advice (EAL)

Visit our security page

Security - government guidelines

Visit the Department for Transport website

Shopping and Eating (EAL)

Visit our shopping and eating pages

Special assistance (EAL)

Visit our special assistance page

Travel restrictions

Visit our flysafe page

Still need help?

For customer enquiries, our live chat service is available Monday to Friday, 9am to 5pm and can be accessed by clicking on the 'How can we help you?' bubble or via Facebook Messenger.

Alternatively, you can call us Monday to Friday, 9am to 2pm on +44 (0)131 357 6337 (calls cost 7ppm) or, you can submit your enquiry online here.


We always welcome constructive feedback to help us improve where we can so please get in touch and let us know your thoughts. Leave feedback here *

You can also write to us, our address is; Edinburgh Airport Customer Support, Room 1/24 Almond House, Almond Road, Edinburgh, EH12 9DN

* We will only use your data to contact you in relation to the feedback. By sending an email you agree to our Privacy policy and Terms and conditions.

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