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Our PRM and Special Assistance reception is still open and operating and our staff are looking forward to welcoming passengers back. 

Find out more

As everyone will have to enter the airport in the same way, please follow the sky-blue line and on approach to the check-in hall you’ll see a sign pointing towards the reception area. 

Please don’t be alarmed if our staff are wearing PPE, we’re just trying to protect everyone as much as possible. And we’ll be making sure to wipe down all equipment before and after use as well as daily fogging of equipment and vehicles.

If you are looking to greet a passenger with reduced mobility then please be aware that we are trying to restrict entry to the airport for passengers only, but we understand there may be special circumstances for PRM and special assistance passengers. If this applies to you then please make your way to the PRM and Special Assistance reception area and speak to one of our colleagues who will be able to help.