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Community and environment


Community Survey

As part of our desire to reach more of the community, Edinburgh Airport is keen to understand what people living and working in our community want to hear more about in relation to airport activities. To do this we have created a ‘Community Survey’ which asks what’s important to you. The survey only takes five minutes to complete and will provide invaluable feedback as we look to engage more with the local community. The results will not only help the organisation better understand what topics are of interest to the community but will also be important in helping us provide you with relevant information in the most effective ways. The survey can be completed online using the link below.

Edinburgh Airport Community Survey


If you would prefer a paper copy, please either email us at [email protected] or write to us at Freepost EDINBURGH AIRPORT - COMMUNICATIONS TEAM (please do not write anything else on the envelope), including a note requesting a copy of the Community Survey and a return address and we’ll post one out to you. The survey is open until 21st July 2019.

This survey is being administered by an independent research agency, Progressive Partnership. Please be assured that your confidentiality and anonymity is respected at all times in accordance with General Data Protection Regulation (GDPR) and the UK Market Research Society Code of Conduct. Any data collected from you is done so purely for research purposes and will be passed to Edinburgh Airport Limited only with your permission.


Our community matters to Edinburgh Airport. We have a strong commitment to the communities around our airport and aim to address any issues of local concern.

Community News

We publish a quarterly newsletter detailing our latest news, route announcements and environmental focus. We also deliver this newsletter to 16,500 homes and businesses in our local area. Download our latest community newsletter

Freephone noise line

In response to local requests, the airport established a freephone 24 hour telephone line for residents to raise concerns about noise. If you have concerns regarding noise, please call our noise line on 0800 731 3397 (freephone 24/7).

Noise insulation scheme

This was followed with the introduction of noise fining, whereby aircraft that break stated noise thresholds are fined depending on the level of infringement. In 2009 we launched a consultation on a Noise Insulation Scheme for those properties most affected by noise and we started insulating homes in 2010.

Corporate Responsibility Report

Edinburgh Airport has a Corporate Responsibility and Environment Policy and every year we publish a Corporate Social Responsibility report to provide information and data on our economic, environmental, social and community performance. You can read our latest Corporate Responsibility Report here.

Community fund

The Edinburgh Airport Community Board meets quarterly to review funding applications from our local community. The Community Board consists of key representatives from Edinburgh Airport and the local community and they provide independent evaluations of applications.

Charities or community groups associated with members of the Community Board can still apply for funding, but the Community Board member must declare their involvement and withdraw from discussions and the decision-making process.

For more information, please go to Edinburgh Airport community fund

Feedback

We welcome your feedback about how we operate in our community. There are many ways for you to get in touch and let us know your feedback:

  • Online: By filling out our Feedback form
  • Text message: Start your message with EDIFEEDBACK and send to 80800
  • Write to: Communication Team, Edinburgh Airport, Capital House, Edinburgh EH12 9DN
  • Email: [email protected]

Edinburgh Airport Tower

Edinburgh Airport Tower to find out more about the tower and the criteria for changing the colour of the tower see here.

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