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Edinburgh Airport Voted Best in Europe

17 June 2011

Edinburgh Airport has been voted “Best European Airport: 5m -10m Passengers” at the 7th Annual ACI EUROPE Best Airport Awards last night in Lisbon.

Scotland’s largest airport was singled out by judges for the “dedication of its management and staff” whilst also noting that Edinburgh Airport “excels in all the key areas of operations”.

This award, following a previous ACI award which saw the airport rated as one of Europe’s top 5 airports for customer service, sees Edinburgh cement its position as one of the leading airports of its size.

Edinburgh Airport’s Managing Director, Kevin Brown, said: “This is a fantastic boost for Edinburgh Airport and all those that work here.  The past year has been challenging to say the least and I’m particularly pleased that the team was singled as being the factor that secured us this prestigious award.

“As a team across the airport, we’ve dealt with snow, ash, strikes, whilst all the time attracting more airlines and routes and developing our customer experience.  We’ll continue to do just that as we work with our airlines and partners to grow Edinburgh into a truly leading European Airport.”

The ACI EUROPE Best Airport Awards cover 4 categories of airport and aim to recognise achievement in core activities such as customer service, retail, security and environmental awareness.

This year’s judging panel was drawn from a well-respected group of independent experts including ACI WORLD, EUROCONTROL, ECAC and the Disabled People’s Association (Denmark). ACI EUROPE counts around 400 airports in 46 European countries among its membership and this year’s competition saw a high level of entries in each of the four categories.

ACI EUROPE is the European division of Airports Council International (ACI), the only worldwide professional association of airport operators. Member airports handle 90% of commercial air traffic in Europe, welcoming nearly a billion and a half passengers each year.
Other airports in Edinburgh’s size group include Cologne, Birmingham, Luton, Nice, Marseille and Milan.